Reference

libra168 Privacy Policy for Indonesia Accounts

Our Privacy Policy explains exactly what account data libra168 collects, how we store it, and who can access it — so you can make an informed choice before…

Account data collected at registrationDANA, OVO, GoPay & QRIS transaction recordsCookie and session dataYour right to request data removalContact path for privacy questions
libra168 libra168 Privacy Policy for Indonesia Accounts
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct or delete the data we hold on your account, our privacy support path is separate from general cashier help.

Live Chat Available around the clock directly from the account dashboard.
Email Support Send a written data request to our privacy address.
Help Center Our Help Center has a dedicated Privacy section with request forms.
DATA HANDLING STANDARDS

How libra168 Protects and Manages Account Data

We operate our data practices around six concrete commitments: secure storage, limited internal access, transparent cookie use, clear retention schedules, a straightforward request process, and a named contact path.

Encrypted Account Storage

Your registration details and transaction history are stored with encryption at rest. Only authorized operations staff can access records, and access is logged for audit purposes.

Cookie and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can clear cookies at any time from your browser settings without losing your account.

Payment Record Retention

DANA, OVO, GoPay and QRIS deposit and withdrawal logs are retained for the period required under applicable financial rules, then deleted. We do not keep payment data longer than necessary.

No Third-Party Data Sales

We do not sell or rent your account data to marketing partners or data brokers. Sharing only occurs where local law requires disclosure to a regulatory or legal authority.

Data Correction and Deletion Requests

You can request a copy of your stored data, ask us to correct an error, or ask for deletion of your account record. Requests are processed within three business days after identity verification.

Privacy Contact Path

Our privacy team is reachable via live chat or email at any time. Quote your account ID and the nature of your request so the team can locate your record and respond accurately.

Privacy Policy Questions Answered

Below are the questions we hear most often about the libra168 Privacy Policy. If your question is not covered here, reach us through live chat from your account dashboard and we will respond directly.

We collect your registered phone number, identity verification details and a record of your deposit and withdrawal activity through DANA, OVO, GoPay, QRIS or bank transfer. No additional data is collected without your knowledge.

DANA and QRIS transaction logs are stored encrypted and retained only for the period required by applicable financial rules. After that period, records are deleted. We do not use payment data for marketing profiling.

Yes. Submit a data access request through live chat or email, providing your account ID and registered phone number. We will send a summary of stored data within three business days after verifying your identity.

We do not sell or share your data with marketing partners. Disclosure to external parties only occurs where local law requires it — for example, a lawful request from a regulatory or legal authority where local law permits.

Contact the privacy team via live chat or email with your account ID. After identity verification, deletion is processed within three business days. Note that transaction records required by financial rules may be retained for the mandatory period.

We use session cookies to maintain your login and analytics cookies to track lobby navigation. You can clear or block cookies through your browser settings at any time. Clearing session cookies will require you to log in again.

The same privacy standards apply to all account holders. Access to certain data rights and the scope of our disclosure obligations to authorities depends on local law and applies where local law permits.